Local Tech Support You Can Trust
Phone, tablet & computer repairs • House calls • Bill audits • AT&T activations — all done honestly and locally in Kalkaska.
Who We Are
Basic Communication Solutions is a 100% locally owned, solo-operated tech shop in downtown Kalkaska, run by Zachary Roys. We help people and small businesses with honest device repairs, reliable tech support, and smart ways to lower their mobile, internet, and TV bills — without the corporate runaround.
Our Commitment
Local tech assistance tailored to Kalkaska residents' needs.
Expert PC, Mobile, and Hardware Repairs
Whether you are facing a cracked phone screen or a computer that won't boot, our shop provides transparent diagnostics and reliable fixes. We specialize in removing malware, optimizing system performance, and ensuring your hardware runs like new without the high costs of big-box retailers.
Seamless Data and Tech Setup
Transitioning to a new device should not be a headache. We handle the heavy lifting of migrating your contacts, photos, and apps so you can get back to work or play immediately. Our flat-rate data transfer services ensure your information moves securely and accurately from your old tech to your new favorites.
Localized IT for Small Businesses
We act as your on-call tech department, providing professional network management and support for local entrepreneurs. From fixing persistent Wi-Fi dead zones in your shop to managing difficult communications with your internet provider, we handle the complications so you can focus on growing your business right here in town.
What We Offer
Service: Phone & Tablet Repair. What You Get: Screen replacements, battery changes, water damage repair, and more. Our local expertise ensures your mobile devices are restored to peak performance quickly and reliably.
Computer & Laptop Repair
Security sweeps, performance fixes, and diagnostics. We specialize in making sure your PC or Mac runs as smoothly as the day you bought it while keeping your personal data safe from digital threats.
House Calls & Mobile Service
Evening and Saturday mobile service in the Kalkaska area. We bring the tech support directly to your front door for maximum convenience. Additionally, as an AT&T Authorized Dealer, we handle new phone activations, plan upgrades, and wireless solutions right at your location.
Savings & IT Management
4-Point Bill Audit: We review your bills and find real savings (you only pay if we save you money). Small Business IT Support: Wi-Fi fixes, network help, and ongoing support. Device Setup & Data Migration: Move your contacts, photos, and files to a new device for a flat $25 fee.
Mobile Service Area
House Calls & Mobile Service
Need help but can’t make it to the shop? We offer house calls and on-site service in the evenings (after 5 PM) and on Saturdays within a 20-mile radius of Kalkaska. Just let us know what you need — we’ll come to you.
Lower Your Bills
Tired of overpaying for your phone, internet, or TV service? We offer a 4-Point Bill Audit that reviews your plans line-by-line to remove hidden fees and unnecessary charges. There’s no upfront cost — you only pay if we actually save you money. How it works: 1. Send us your detailed bills (in person, by phone, or email) 2. We review everything and show you the savings 3. We help make the changes so you start saving on your next bill
LOCAL
Our Promise
No Guesswork — We only work on what we’re confident we can fix.
HONEST
Fair Pricing — $15 diagnostics (waived if we can’t help).
Respect for Your Time — We pause the clock if we’re interrupted. Local & Honest — One-man shop. No middlemen. No pressure.